Wagner and hydraulic manifold manufacturer AAK established a trust using 3 months, but it was shattered by a small detail

China [CN]

Wagner from Germany has been communicating with hydraulic manifold manufacturer AAK via email for 3 months. He has sent 4 inquiries and we sent 2 samples. He was very satisfied with the service and communication of hydraulic manifold manufacturer AAK, as well as the manufacturing quality of the hydraulic cartridge valves and hydraulic manifolds. In early October, Wagner said he was going on a business trip to Shanghai and specifically came to Ningbo to visit the hydraulic manifold manufacturer AAK. I know that Wagner and AAK have reached a level of trust, and the order is expected next.

At 2:30 pm on October 27th, it was Wagner's arrival time at the hydraulic manifold manufacturer AAK. At 2:00 pm, I went to the conference room to check and found that there were no lights on, no fruit trays, or projectors. I asked my colleague A, and A's answer was: all of these are ready, but they have not been moved to the conference room yet. There is still half an hour left, and there are no problems in time, so you can rest assured.

After arriving at hydraulic manifold manufacturer AAK, Wagner went directly to the production workshop. 45 minutes later, he arrived at the conference room with satisfaction and a smile. All the necessary things for the meeting are ready. Colleague A opened the projector and prepared a detailed introduction of the hydraulic manifold manufacturer AAK. However, the projector couldn't be connected and it was still not done after 5 minutes. We could only use paper materials to introduce it. I also noticed that Wagner's smile was also reduced, and I realized that he cares about every detail very much. After Wagner's factory visit, although there were still email communication, no orders were placed. From the detail issue of projector, Wagner is concerned that the team did not act proactively.

If it was done 1 hour in advance and discovered a problem with the projector, it may take only half an hour to solve it, rather than reaching the cutoff point and can not resolve it. This leaves no room for oneself. For those engaged in the manufacturing industry of hydraulic manifold manufacturers, they need to consider the possibility of unexpected situations and the required room, which is what makes them adept. The cooperation between hydraulic manifold manufacturers and customers cannot always be smooth. The key is to solve it before the deadline, which is reliable. In fact, the team is the same. I entrusted the matter to my partner, once it was fine, twice it was fine, and three times it was okay. This way, I felt at ease and my trust with him was built. However, after a low-level mistake occurred once, this trust would break. Establishing trust is difficult, but it is easy to collapse.

The development momentum of hydraulic manifold manufacturer AAK is still very good, and I am racing all the way. I particularly need my partners to grow and keep up with my pace. If they don't grow and can't keep up with our footsteps, there will be break. In this situation, either I stop and slowly walk with them. Either my partners grow up closely with me and don't fall behind.

Hydraulic manifold manufacturer AAK is a team, and everyone must help and add color to this team, rather than adding obstacles. There are no small matters in production, and similarly, there are no small matters in sales. In fact, there are no small matters in every link. Grasping details, checking in advance, making predictions, and having plans are also the basic qualities of sales. To do business, it is necessary to have prior knowledge and foresight. Preparedness ensures success, unpreparedness spells failure.

Early Birds Catching Worms. This is an important principle for us to do things. If the customer feels that we are not trustworthy and not keeping our promises, then they will not work with us. 

Hydraulic manifold manufacturer AAK in Ningbo China, be the early birds.

AAK HYDRAULIC VALVES (737) 2023-12-16

https://www.aakindustry.com/info-detail/hydraulic-manifold-manufacturers-aak737