Basic Company Information
sinoyhongkong
TEL : 086-0-1592365598 / FAX : --
longgang guangdong shenzhen China [CN]
Company Advantage
Detail Company Introduction
RUOBD2.com - China Auto Diagnostic Tool Center
Who we are?
RUobd2.com is a professional on-line OBD2 repair tool retailer as well as wholesaller based in China. OBD tools in our shop are user-friendly and cost efficient for do-it-yourself repairing, car repair shop owners' maintainance and business owners who are dealing with OBD repair tools. RUobd2 can ship its tools allover the world by verious shipping methods. RUobd2 features "High Quality and Competitive Price". All in all, trusting is our aim of service!
What we do?
What we do is not only to sell products, but to cooperate with verious business owners to gain mutual-interest. If you have new ways of cooperation, you can feel free to discuss with us. Till now, we got the following 3 ways of cooperation, namely retailing, wholesaling as well as drop-shipping. We can send our products all over the world.
Who will pay for the import tax? How can I low down my import tax?
Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first.
Import duty is what your country customs will charge you when your package passes through your country customs. It's always buyer's responsibilities to clear customs and pay the relevant custom duties. So dear customer, we are not responsible for the import duty. We do not add the import duty in our product price or our shipping cost.
If you have special requirements, such as mark as gift, declare in a low value; please tell our online customer service or email to us, we will follow your instruction to send the product. If you have no idea about declare, we have special customer service which help our customers how to declare or how much to write on invoice. We wish we can try our best to help you low down the import tax and have a comfortable business relationship with us.
Our team members:
Our team contains various departments, namely sales department, engeneering department, testing department, quality controling department, delivery department, editorial department,advertisement department.we are united team with great strength. Each department of our team cooperates smoothly, so tthat we can offer high quality of service.
Services provided by RUobd2 team members:
?Customer service:
If you have problems with your order, setup instruction, user manual, software downloadand as well as the tracking information, you can feel free to let the customer service know. Quick, accurately and valuable will be offerd by the customer service.
?Engeneering department:
Difficult problems that the customer service can not solve will be submitted to our engeneering department in the shortest possible time. So you have not to worry about the operation troubles.
?RUobd2.com good pre-sale service:
We supply the products with one year guarantee. Double verified the goods before they are sent out. Our test engineer will check for quality, including the basic function of the hardware and software, the appearance, the packing, the necessary accessories. Only after confirming that the tools work well, can our test engineer paste our own QC label in the form of month/date/year on every product, and can we ship them to customers.
?Editorial and advertisement department
Editorial and advertisement department will inform you with the latest news on our website. For example, we will send you an E-mail like e-card if we have an great discount on Christmas Eve. Also, discount will be listed in the front page of RUobd2.com.
?Safe and secured payment:
We support several safe and secure payment, namely PayPal, T/T, Western Union and Money Transfer as stated in the Payment section. All of the options listed above have gained great reliance by people who loves online shopping all over the world.
?Considerate after sales service:
RUobd2 aims to become a best and professional auto diagnostics company who will constantly provide our customers with Godlike after-sale service, in terms of technical unlimited free guide and effective customer service. Our skilled engineers are always ready to offer reference in selecting the most suitable and easy-to-use tools, step by step indirection of using tools and setting up of the softwares.
?RUobd2 quick Delivery:
RUobd2.com serves with quick delivery. After yoor payment has been done, we will send the package within two working days if there is no abrupt changes.
Shopping tips from RUobd2:
Clear with the following points:
What functions do i need, what is the year of my car? what is the model of my car? How much do i prefer? I am professional or amateurish?
How can i get the full products information:
For each products, we have a single page for it, that is the basic information of that products.As for some of the products with various functions, there must be complicated operations, so that we have will have tips and pictures in Tecnical service . If that product has a technical service, you can see the link to Technical service easily in the main page of the very product.
If i want to change the shipping method, what should i do?
If the guests have to change the shipping address that has been submited by our system, you can just send your order number, the right shipping address, your e-mail address as well as your telephone number by e-mail. If the customer service is on-line, you can let him know directly,
Drop-shipping service:
if I want to do drop-ship, what should I do?If you want to do drop-ship, please register as drop-ship member when register on our website. Please also leave on our website (or leave in PayPal message) the shipping address where you want us to ship to.
RUobd2 business purpose:
Our business purpose is to satisfy our customers' demanding needs. As professional e-commerce shop, our live chat and the more other common contact options are available to our customers, so that we are able to have smooth communication in pre-sales and after-sale service all the time.
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