Hydraulic Manifold manufacturer AAK focuses on 2 major points and further subdivides into 3 small points, only to better serve customers

China [CN]

Yesterday, a loyal customer from Russia, Resa, visited hydraulic manifold manufacturer AAK. In the evening, we had dinner together at the hotel. Perhaps due to weekend reasons, the restaurant served slowly. My colleague urged the waiter twice and asked when the dishes would be served? But it has no effect. This can't be blamed on the waiter, it's because the words my colleague said to urge the dishes were ineffective and didn't hit the point. Because it's not related to the waiter if the dishes are not served, it's the responsibility of the kitchen staff. I told the waiter to pay the bill in 5 minutes and return the dishes that were not served. The waiter immediately went to the kitchen to take a walk, and the serving speed also increased.

An interesting phenomenon will be found that communication is essentially about hoping for results, and what is said also needs to be related to the parties involved and who bears the main responsibility. In the business society, people talk to each other about 2 points, either trust or benefits. But trust building requires a process. Some time ago, a customer in Türkiye selected 4 hydraulic manifolds from the hydraulic manifold manufacturer AAK, asked the hydraulic manifold manufacturer AAK to send samples for free, and promised to have a large order in 2024. Everyone, do you believe it? If you want me to believe it, that's okay. You pay first and I'll ship you a trial order. If it is a customer trusted by hydraulic manifold manufacturer AAK, we can trust the commitment.

Similarly, when customers encounter problems, hydraulic manifold manufacturers said to them, ”please believe that we can definitely help you solve the problem”. At this point, will the customer believe it? Sometimes, the straight-line distance is not the shortest. Achieving it overnight is difficult. Information transmission is actually a process of building trust, and in this process, hydraulic manifold manufacturers need to do 3 things well. The first is clarity. I said you will execute, but for the outcome, as long as one party is arguing and passing the buck, this matter is unclear. The second is who bears the main responsibility, rather than the problem of playing football with each other. The third is whether the content mentioned is related to the parties involved. As long as these 3 points are in place, trust between both parties will be established.

The benefits mentioned above by hydraulic manifold manufacturer AAK is what benefits it can bring to customers. Hydraulic manifold manufacturer AAK focuses on 3 benefits, one of which is the stability of manufacturing quality that some hydraulic manifold manufacturers cannot provide. The second is the hidden benefits, such as the communication efficiency of hydraulic manifold manufacturer AAK and the understanding of customer service. The thirdly, there are additional benefits, such as the hydraulic manifold service life of hydraulic manifold manufacturer AAK being twice that of other manufacturers in China.

Hydraulic manifold manufacturer AAK, only discusses 2 points in communication with the customers, and then divided them into 3 small points.

AAK HYDRAULIC VALVES (753) 2024-01-07

https://www.aakindustry.com/info-detail/hydraulic-manifold-manufacturers-aak753